Shipping and Return Policy
If I make a purchase and when I receive it it is not to my liking, will you return the money?
Yes, we will refund your money. You have 10 days once you receive your order to return or exchange it.
If you want to return or change your order, please contact us through the mail firstname.lastname@example.org or through our Instagram @ guer.studio
Returns will cost € 6. This amount will be deducted from the refund to be received. The client will be the one who takes the garment to the post office so that it can be returned to the Guer Studio address.
In the event that the product is returned in poor condition (stains, used, with some broken ...) the corresponding payment will not be made, it will be sent back to the customer, assuming the corresponding shipping costs.
As soon as we receive the return package, we will make the corresponding refund of the entire garment.
Returns of online purchases are not allowed in countries outside of Spain.
How long does it take to ship my order?
Delivery times are 3 to 8 days from purchase, depending on the city from where the purchase is made.